Not all bits have equal value: investigating users' network QoS requirements

Anna Bouch; M. Angela Sasse

doi:10.1117/12.434334

24 July 2001 Not all bits have equal value: investigating users' network QoS requirements

Anna Bouch, M. Angela Sasse

Proceedings Volume 4523, Internet Performance and Control of Network Systems II; (2001) https://doi.org/10.1117/12.434334
Event: ITCom 2001: International Symposium on the Convergence of IT and Communications, 2001, Denver, CO, United States

Abstract

The number of Internet users is expected to triple between 1998 and 2002 largely because of new applications (such as videoconferencing) and new services (such as e-commerce). This shift in usage imposes higher Quality of Service (QoS) requirements at different levels of granularity. It also means that the traditional Internet way of managing quality (best-effort) has to be replaced by a more service-oriented approach. The aim of this paper is to investigate end-users' cognitive and perceptive QoS requirements. We present empirical results on user QoS preferences and QoS graduations. Guidelines for translating these results into metrics that can be used to guide resource allocation mechanisms are discussed.

Citation Download Citation

Anna Bouch and M. Angela Sasse "Not all bits have equal value: investigating users' network QoS requirements", Proc. SPIE 4523, Internet Performance and Control of Network Systems II, (24 July 2001); https://doi.org/10.1117/12.434334

ACCESS THE FULL ARTICLE

INSTITUTIONAL
Select your institution to access the SPIE Digital Library.

SELECT YOUR INSTITUTION

PERSONAL
Sign in with your SPIE account to access your personal subscriptions or to use specific features such as save to my library, sign up for alerts, save searches, etc.

PERSONAL SIGN IN

No SPIE Account? Create one

PURCHASE THIS CONTENT

SUBSCRIBE TO DIGITAL LIBRARY

50 downloads per 1-year subscription

Members: $195

Non-members: $335 ADD TO CART

25 downloads per 1 - year subscription

Members: $145

Non-members: $250 ADD TO CART

PURCHASE SINGLE ARTICLE

Includes PDF, HTML & Video, when available