PACS quality control and automatic problem notifier

Janice C. Honeyman-Buck; Douglas Jones; Meryll M. Frost; Edward V. Staab

doi:10.1117/12.274596

22 May 1997 PACS quality control and automatic problem notifier

Janice C. Honeyman-Buck, Douglas Jones, Meryll M. Frost, Edward V. Staab

Proceedings Volume 3035, Medical Imaging 1997: PACS Design and Evaluation: Engineering and Clinical Issues; (1997) https://doi.org/10.1117/12.274596
Event: Medical Imaging 1997, 1997, Newport Beach, CA, United States

Abstract

One side effect of installing a clinical PACS Is that users become dependent upon the technology and in some cases it can be very difficult to revert back to a film based system if components fail. The nature of system failures range from slow deterioration of function as seen in the loss of monitor luminance through sudden catastrophic loss of the entire PACS networks. This paper describes the quality control procedures in place at the University of Florida and the automatic notification system that alerts PACS personnel when a failure has happened or is anticipated. The goal is to recover from a failure with a minimum of downtime and no data loss. Routine quality control is practiced on all aspects of PACS, from acquisition, through network routing, through display, and including archiving. Whenever possible, the system components perform self and between platform checks for active processes, file system status, errors in log files, and system uptime. When an error is detected or a exception occurs, an automatic page is sent to a pager with a diagnostic code. Documentation on each code, trouble shooting procedures, and repairs are kept on an intranet server accessible only to people involved in maintaining the PACS. In addition to the automatic paging system for error conditions, acquisition is assured by an automatic fax report sent on a daily basis to all technologists acquiring PACS images to be used as a cross check that all studies are archived prior to being removed from the acquisition systems. Daily quality control is preformed to assure that studies can be moved from each acquisition and contrast adjustment. The results of selected quality control reports will be presented. The intranet documentation server will be described with the automatic pager system. Monitor quality control reports will be described and the cost of quality control will be quantified. As PACS is accepted as a clinical tool, the same standards of quality control must be established as are expected on other equipment used in the diagnostic process.

Citation Download Citation

Janice C. Honeyman-Buck, Douglas Jones, Meryll M. Frost, and Edward V. Staab "PACS quality control and automatic problem notifier", Proc. SPIE 3035, Medical Imaging 1997: PACS Design and Evaluation: Engineering and Clinical Issues, (22 May 1997); https://doi.org/10.1117/12.274596

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